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NCAC StaffRheumatologists are internists or pediatricians who have additional Fellowship training in rheumatology. They specialize in the treatment of arthritis, musculoskeletal pain disorders, autoimmune diseases and osteoporosis.

At the Northern California Arthritis Center we have made every effort to customize our facility to the unique needs of our patients. We provide a comfortable and efficient infusion suite and state-of-the-art bone density testing for osteoporosis. Our numerous on-site services allow us to assess your condition quickly and minimize visits to other sites for testing.

COVID-19 NEWS AND UPDATES

Laboratory Tests

Most health plans require that lab work be done at a contracted facility. While we are happy to assist, it is important that you check your plan to ensure you're using the correct facility. If you're unsure which facility is in-network, please contact your member service representative. Using an out-of-network facility may result in higher costs.

Test results will be available on the Patient Portal within one week. If there are significant findings, a physician or nurse will contact you with instructions. Results within normal limits will not be reported directly, but you are welcome to discuss them with your physician at your next appointment.


Prescripton Refills

If you have been prescribed medication(s) by one of our physicians and you are in need of a refill, please call your pharmacy and they will fax us a refill authorization request. Please allow 48 hours.

Policy

We ask our patients to monitor their prescription medication closely and to assess supplies before each office visit.  We request that patients get their medications refilled at the time of their appointment or when necessary to call a prescription in to their pharmacy several days in advance of running out of the medication.

Refills of pain medications cannot be authorized on weekends.

Billing Information

The phone number for the billing department is (925) 210-1050 ext. 26 or ext 31. If you have any questions regarding our charges and/or payment requirements, please feel free to contact us.

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Walnut Creek Office

Walnut Creek Office
120 La Casa Via, Suite 204, Walnut Creek, CA 94598
Tel. 925-210-1050

San Ramon Office

San Ramon Office
5201 Norris Canyon Road, Suite 305, San Ramon CA 94583
Tel. 925-867-9090

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